Arsha Thapa

Product/Project Leader and Tech Student

Location 🗺

Santa Clara, CA

GitHub 🐙

arshathapa

LinkedIn 💻

Let's Connect

Email 📧

arshathapa60@gmail.com

I'm all about bringing ideas to life in a way that actually matters to people. I love the balance of strategy and hands-on work, whether it's shaping product vision, working with cross-functional teams, or diving into the nitty-gritty details to make things happen. For me, technical product or program management aren't just about shipping features- it's about building solutions that people genuinely find valuable. My work lives where technology meets management, driving innovation and impact.

I believe in truly owning a product- treating it like my own, nurturing every detail, and being passionate about the process. I trust in leading by example.

Product & Project Management

I specialize in bridging the gap between business/customer needs and technical execution, managing end-to-end project lifecycles and driving cross-functional collaboration. With Jira and Confluence , I hold everything together! Agile and Waterfall Methodologies are my heroes.

UI/UX Research & Prototyping

I love collaborating with front-end engineers to create user-centric designs using tools like Figma, Canva and Balsamiq. What excites me even more is diving into research—understanding users and platforms, conducting surveys, and creating feedback-driven plans to make designs that truly resonate. I advocate for intuitive designs!

Quality Assurance & Testing

User Acceptance Testing (UAT) is my personal favorite because it allows me to see how well a product works for real users and identify areas for improvement. But I've dived into Automation Testing as well. I have experience with Postman API, Selenium and LoadRunner. I enjoy designing test cases that ensure functionality and quality.

Data Analysis & Insights

I love digging into data to uncover insights that drive smarter decisions. I've worked with tools like Tableau, Power BI, Python and SQL to analyze data, create dashboards, and build visualizations. I like making data easier to read, especially for people who need clarity without the complexity. For me, it’s about making data work for people, not the other way around.

Leadership & Ownership

Communication & Collaboration

Problem & Risk Management

User & Data-centric Approach

Requirement Gathering

Roadmap Planning

Creative & Strategic Thinking

Documentation & Reporting

Stakeholder Management

Change Management

Languages: Python, JavaScript, Java, C#, Ruby
Testing Tools: Selenium, Postman, LoadRunner
Databases & Analytics: SQL Server, MySQL, MongoDB, noSQL, JSON, XML, Tableau, Power BI
Web Stack: HTML5, CSS3, Spring MVC, Spring Boot, Angular, React Native, React, Node.js, Bootstrap
PM Tools: Jira, Confluence, Asana, Trello, Notion, Smartsheet, TeamGantt, Figma, Canva, Balsamiq, Slack, Lucidchart
Other Skills: Adaptability, Presentation, Organization, Process Optimization, User/Market Research

Aug. 2024 – Dec. 2024

The KeelWorks Foundation

Technical Product Manager (UI/UX)

Oak Harbor, WA (Remote)

Led platform and user research for web products, contacting 15+ companies for partnerships to shape product and platform development
Designed research questionnaire and recruited 55+ internal participants to gain insights into Minimum Viable Product (MVP), gather feedback and refine product requirements, focusing on user experience
Consolidated and standardized UI/UX guidelines and best practices across front-end teams to ensure framework and design consistency for current and future products
Partnered with engineering lead to delegate tasks, follow-up for progress, and drive the launch of an internal discussion forum
Orchestrated cross-functional collaboration by managing timelines, assigning tasks to 10+ members, and driving product iterations
Streamlined communication processes by creating email groups and documenting key meeting insights to support decision-making
Assisted the UX lead with maintaining a contact list, reviewed business and participant requirement documents, and discussed product strategy and roadmap
Leveraged internal networks to secure critical data resources from cross-functional teams, ensuring timely access to valuable information that supported project progress and team objectives

May 2024 – Aug. 2024

Applied Materials

Technical Program Manager Intern

Santa Clara, CA

Performed UAT on internal platforms, tracked 15+ bugs to resolution and ensured robust software delivery company-wide
Initiated 14 meetings with stakeholders, connecting business requirements to actionable use cases and promoting internal productivity, and finalized complete requirement gathering with 3 stakeholders
Designed and reviewed 800+ automation and manual test cases to establish user-oriented test coverage, implementing new product features
Identified and investigated a critical database issue, coordinated with the technical lead and database team to analyze the problem, documented detailed findings and facilitated discussions on solutions
Faciliated user stories, product/business requirement document, product demos, and trainings to drive user engagement, and developed a comprehensive user guide to support new feature adoption
Maintained end-to-end communication with the stakeholders, technical team and business team, ensuring comprehensive documentation of existing issues and feedback
Coordinated a high-profile engagement initiative, successfully managing a comic-themed event attended by 1,300+ employees, facilitating meetings, supervising teams, and delivering an engaging experience that strengthened collaboration and stakeholder engagement

Jan. 2024 - May 2024

The Keelworks Foundation

Project Manager Intern

Oak Harbor, WA (Remote)

Spearheaded a team of 30+ data engineers, analysts and scientists to manage data-related projects to align with product vision
Collaborated with the team to conceptualize key projects: chatbot application, employee survey insights, and LinkedIn data analysis
Facilitated 20+ meetings for data specialization and instructional design teams to tailor feedback-based plans for LMS, project timeline reports, and update the roadmap
Utilized Waterfall Methodology to strategically manage LMS project schedule towards deadlines and assisted in project documentation

Jan. 2023 - Jun. 2023

Sarathi Consults & Business Development

Assistant Project Manager

Kathmandu, Nepal

Coordinated project timelines and deliverables to align with client expectations, ensuring timely and efficient project delivery
Leveraged Python to support market analysis through project plan development for 2 clients' ecommerce platforms
Provided data-driven marketing insights for clients to improve revenue and gain market shares by analyzing data within MS Excel
Attained a 20% increase in team efficiency by driving the implementation of Slack and Jira to improve productivity

Oct. 2022 - Jan. 2023

Level Nine Technology

Front-end Developer Intern (React Native)

Kathmandu, Nepal

Designed and prototyped 30+ user interfaces using Figma and Canva, optimizing UI/UX efficiency and customer experience
Accelerated product development processes by 25% with UI/UX design teams, focusing on scalable system design and architecture
Participated in training sessions to enhance skills in prototyping and API integration, contributing to improved front-end development

Sept. 2021 - Dec. 2021

Lightweb Group

Quality Analyst Intern

Kathmandu, Nepal

Developed and executed 150+ manual test cases, providing actionable insights that increased product reliability and performance
Implemented User Acceptance Testing (UAT) and prepared 2 detailed insight reports to ensure customer-centric quality and satisfaction
Liaised with development teams to resolve issues and ensure smooth operations, enhancing software quality and user experience

2024 – 2025

William Jessup University

Master of Science in Computer Science

San Jose, CA

Coursework: Project Management, Programming Languages, Web Stack, Mathematical Methods, Foundations in Artificial Intelligence (AI), Secured Systems, Cryptography, Computer Networking, Managing Business Analytics and Artificial Intelligence (AI), Algorithm Design and Analysis

2019 – 2022

London Metropolitan University

Bachelor of Science in Information Technology

London, UK

Coursework: Introduction to Information Systems, Programming, Fundamentals of Computing, Computer Hardware and Software Architectures, Logic and Problem Solving, Databases, Networks and Operating Systems, Software Engineering, Emerging Programming Platforms and Tehcnologies, Professional Issues Ethics and Computer Law, Advanced Database Systems Development, Application Development, Artificial Intelligence

Corporate Spend Analysis Dashboard

Tools: SQL, Power BI

Conducted data profiling and loaded the Corporate Spend dataset into Power BI, ensuring data accuracy for elaborate analysis
Designed interactive dashboards showcasing planned vs. actual IT spend, leveraging advanced visualizations for actionable insights
Developed and executed SQL scripts to transform raw data into structured datasets for reporting purposes and ad hoc analysis

DVD Rental Website

Tools: Team Gantt, .NET Framework, Microsoft SSMS, C#, Bootstrap

Led the project and managed Software Development Life Cycle (SDLC), resulting in a 50% increase in team engagement
Developed features including user registration, login, DVD rental services, and management of active and inactive members
Created a dashboard to display real-time user analytics to ensure better engagement tracking and user behavior insights
Awarded distinction and chosen from over 150 projects for educational value, serving as a reference model for future students

Salon Booking Application

Tools: Team Gantt, Trello, Canva, Balsamiq, React Native, Django, Postman, SQL

Developed a salon booking management application consisting of features such as user registration, log in, service selection, appointment booking, and online payment
Designed the system architecture and workflows using Agile methodology and delivered a prototype with wireframes and graphical designs for system's functionality
Created UML diagrams such as Use Case, Sequence, Activity, and State Machine diagrams to define functionality, user roles, and system behavior
Implemented the backend using Django, integrated a relational database and built the frontend with React Native to ensure cross-platform compatibility for mobile applications
Conducted rigorous black-box and white-box testing for login, bookings, payment validation, and notification delivery and documented test cases
Planned and executed sprints, managed a Gantt chart for scheduling tasks, and conducted a detailed analysis of user feedback from 50+ surveys, driving iterative improvements
Managed client acceptance testing, leading to a 100% approval rate for the final product through effective stakeholder engagement

Music Recommendation System

Tools: Python, Scikit-learn, Pandas, NumPy, Plotly, Jupyter Notebook

Conducted research and developed an AI-driven music recommendation system using collaborative filtering (CF) technique and K-nearest Neighbor (KNN) algorithm for personalized recommendations
Utilized NumPy, Pandas, Scikit-learn, and Plotly for data preprocessing, machine learning, and visualization of recommendation outputs
Developed a structured workflow including pseudocode, flowchart creation, and performance testing, ensuring the system's efficiency in hand

Interactive 3D Graphics and Physics Simulation

Tools: Python, NumPy, MatPlotlib, PyGame, Eclipse

3D Transformations and Rendering: Developed 3D object rotation using quaternions and projected 3D environments onto 2D screens with real-time rendering, incorporating polygon transformations, clipping, and triangulation for optimized performance
Lighting and Ray-Casting Techniques: Simulated realistic lighting models, including diffuse and specular reflections, and applied ray-casting techniques for precise 3D object interaction and visualization
Collision Detection and Physics Simulation: Designed algorithms for collision detection (e.g., sphere-plane, circle-wall) and integrated advanced 2D and 3D physics simulations, such as projectile motion and angular momentum, to enhance interactivity and realism
Spline Animations and Dynamic Blending: Created smooth animations using cubic Bézier curves and Catmull-Rom splines, with dynamic blending techniques for seamless transitions in interactive environments

Employee Headcount Aggregation and Reporting System

Tools: Ruby

Parsed and cleaned employee, location, and department data from CSV files by removing null values and ensuring consistency for accurate aggregation
Designed and implemented a scalable algorithm to aggregate employee headcounts by combining data for locations and departments
Built recursive logic to generate a detailed report and exported the results with organized columns for location, department, and headcount
Developed the system using Ruby and CSV libraries, tested in VS Code, and optimized for compatibility and scalability across different environments

Project Management for Digital Try-On System

Tools: Microsoft Excel, Project Charter, Lucidchart, Balsamiq, Microsoft PowerPoint

Conceptualized and planned a digital try-on system for an e-commerce platform, utilizing advanced technologies like Convolutional Neural Networks (CNN), Amazon Rekognition, and Augmented Reality (AR) to enhance virtual shopping experience
Defined a comprehensive project scope, including objectives such as reducing cart abandonment and return rates while improving user engagement, and outlined out-of-scope elements to ensure focused execution
Developed a detailed Work Breakdown Structure (WBS) and Gantt chart to track deliverables, timelines, and milestones over an 8-month schedule, ensuring alignment with the $15 million budget
Coordinated resource allocation, identified technical and operational risks, and established acceptance criteria for project success, including rendering accuracy, user satisfaction, and regulatory compliance

College Database Management System

Tools: MySQL, Oracle SQL Developer, ASP.NET, C#, Microsoft Excel

Designed a relational database system for a college, representing entities such as students, instructors, courses, and modules through a detailed Entity-Relationship Diagram (ERD)
Applied normalization techniques up to Third Normal Form (3NF) to optimize the database structure, eliminate redundancies, and ensure data consistency
Implemented the database using MySQL, creating tables with primary and foreign key constraints and populating them with realistic data sets
Developed advanced SQL queries for data retrieval, reporting, and transaction processing, including complex joins, aggregate functions, and subqueries to meet business requirements
Built user-friendly forms and dashboards in ASP.NET with C# to enable seamless interaction with database entities, ensuring intuitive navigation for end-users

Visitor Ticketing Management System

Tools: .NET Framework, C#, Microsoft Excel

Designed and developed a desktop application for recreation centers using .NET framework, C#, and Visual Studio, providing ticketing functionality based on visitor demographics, group size, and visit duration
Implemented features allowing administrators to log in, add visitor and pricing details, calculate visit costs, and exit visitors from the system, and designed daily and weekly revenue and visitor reports with graphical chart representations
Utilized data structures such as arrays and lists for efficient data handling and implemented algorithms like bubble sort to sort visitor and revenue reports, and integrated JSON file handling for storing and updating visitor and pricing data
Conducted rigorous testing with multiple scenarios to validate functionality, including login workflows, visitor additions, pricing calculations, and report generation, and documented comprehensive test cases to ensure system reliability

Music Institute Management Application

Tools: C#, .NET Framework, Balsamiq, Lucidchart, Microsoft Excel

Managed the development lifecycle using Rational Unified Process (RUP), creating Gantt charts for scheduling, resource allocation, and risk management while conducting feasibility analysis and prototype validation
Designed use case models, class, collaboration, and sequence diagrams to map workflows and functionalities, and developed system architecture to handle bookings, payments, and memberships
Applied object-oriented programming principles to build a maintainable codebase, and implemented core functionality using C# and .NET, including payment processing, and customer notifications
Created interactive desktop and web-based prototypes using Balsamiq Wireframes to simulate user flows such as login, bookings, and payments, enabling usability testing and stakeholder feedback
Wrote and executed test cases to validate features, ensuring system reliability and preparing for deployment with comprehensive beta testing and user training plans